We're right here, right when you need us
Personalized support that you and your patients can count on across Amgen therapies.
Connect with us live: Call 866-264-2778
Monday through Friday — 9:00 AM to 8:00 PM ET
HCP Support Center
Our Amgen® SupportPlus Representatives can assist with issues around patient coverage, prior authorizations, co-pay programs, and more.
Benefits Verification
- Verify patient’s insurance plan coverage details
Prior Authorization Requirements
- Provide payer-specific prior authorization forms
Amgen SupportPlus Customer Portal
- A tool for managing patient benefits verifications and more
- Submit, store, and retrieve benefit verifications electronically
Visit myAmgenPortal.com to register and submit forms online
Field Reimbursement Specialists
A Field Reimbursement Specialist can provide live or virtual coverage and access resources to support your patients.
Contact your Field Reimbursement Specialist for live or virtual support that includes:
- Navigating prior authorization, appeals, and fulfillment processes
- Educating on payer requirements and necessary documentation for individual patient support
- Answers to general questions about Amgen SupportPlus programs and other available resources
Amgen® SupportPlus Co-Pay Program
The Amgen SupportPlus Co-Pay Program may help eligible patients with private or commercial insurance lower their out-of-pocket costs.
- Pay as little as $0* out-of-pocket for each dose
- Can be applied to deductible, co-insurance, and co-payment*
- No income eligibility requirement
*Eligibility criteria and program maximums apply. See AmgenSupportPlus.com/Copay for full Terms and Conditions.
What if my patient doesn’t have private or commercial insurance?
Amgen® SupportPlus can provide your patients with information about independent nonprofit foundations that may be able to help.†
Learn more about how Amgen SupportPlus can help your patients access their prescribed medication.
Call Amgen® SupportPlus at 866-264-2778 Monday - Friday 9:00 am – 8:00 pm ET to learn more.
†Eligibility for resources provided by independent nonprofit patient assistance programs is based on the nonprofit’s criteria. Amgen has no control over these programs and provides information as a courtesy only.
Amgen® Nurse Partners
Amgen Nurse Partners‡ can offer support and provide information about resources to help patients access their prescribed medication.
Amgen Nurse Partners can provide support, including:
- Guidance on resources that may help lower out-of-pocket medication costs
- Assistance to help your patients stay on track with their medication
- Answers to questions about Amgen SupportPlus
Patients can connect with an Amgen Nurse Partner by enrolling in Amgen SupportPlus in two ways:
- Download and have the patient complete the Amgen SupportPlus Enrollment Form found on AmgenSupportPlus.com and fax to 1-888-407-9787
- Call 866-264-2778 to enroll by phone
‡Amgen Nurse Partners are only available to patients that are prescribed certain Amgen products. They are not part of your patient’s treatment team and do not provide medical advice, nursing, or case management services. Amgen Nurse Partners will not inject patients with Amgen medications. Patients should always consult their healthcare provider regarding medical decisions or treatment concerns.
Resource Guide contains billing and coding information, supply, preparation and dosing information plus support services.
Connect with us
Call 866-264-2778
Monday through Friday - 9.00 AM to 8.00 PM ET
Resources for your Office
Order resources to help you administer RIABNI®, guide conversations with patients, or learn more about prescribing RIABNI® for your patients.